Frequently asked questions
» Why are the prices not shown?
» How do i register as a dealer?
» How quickly does Sambosa deliver?
» Do I need an own client account?
» What can i do if I have lost/forgotten my password?
Shipping & Delivery
» How much are the shipping costs?
» How long is the delivery time?
» Does Sambosa only deliver to Germany?
» Which shipping service is used for delivering?
Payment
» How do I pay by instant transfer?
» What are the bank details?
» Which payment options are there?
» How do I pay by prepayment?
» How do I pay by PayPal?
» How do I pay cash?
» Can I pay by invoice?
Order Process
» How do I create products in the cart?
» Are the goods reserved in my shopping cart?
» Do I have to register before ordering?
Vouchers
» How to put products into shopping cart
» The ordering process in detail
» Do I have to register before ordering?
Complaints & Returns
» Can I exchange an item?
» Can I exchange an item if i don't like it?
» Can I exchange an item if the size differs?